Episode 1

High Stakes Decision Making In Crisis & Risk Communications

What's in this Episode?

In the inaugural episode of the Piar podcast, host Tan Sukhera sits down with Philippe Borremans—a crisis communications authority with 25+ years advising organizations including the World Health Organization and European Council across 30+ countries. Philippe dismantles the dangerous assumption that comprehensive crisis plans create preparedness, arguing that flexibility and constant training beat thick binders every time. He delivers a direct challenge to communications professionals: stop speaking in media impressions and start speaking in business impact, or accept permanent status as a cost center. The conversation explores why risk communication (strategic, preventive) and crisis communication (reactive, response) require fundamentally different approaches, why the Heathrow blackout revealed a dangerous disconnect between business continuity teams and comms, and what it takes to earn a genuine seat at the leadership table. Whether you're an agency leader, in-house manager, or consultant, this episode delivers the frameworks and mindset shifts needed to move from tactical executor to strategic advisor in an age of continuous volatility.

Speaker

Philippe Borremans

Crisis & Risk Emergency Consultant, RiskComms | Philippe Borremans is recognized as one of the foremost experts in risk and crisis communications, specializing in AI-driven crisis and emergency strategies. He has advised global organizations including the World Health Organization and the European Council, he;s authored “Mastering Crisis Communication with ChatGPT,” and served as President of the International Public Relations Association. His 25+ years of experience across 30+ countries, in leadership & consulting roles including an H+K Strategies affiliate, IBM and Porter Novelli position him as an obvious authority in the field.

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Tan Sukhera

Tan Sukhera is a strategic thinking partner, a super connector of people & ideas, and perpetual student of the communications craft. A Canadian with a Marketing Communications background and former TV news anchor, Tan held roles at leading multinational media monitoring organizations before founding Piar. That work revealed something important: measurement was largely solved, but the cognitive blind spots where CCOs unknowingly leave gaps in their armor remained unaddressed. Over two and a half years, Tan invested six figures unlearning why his assumptions about the industry were wrong, drawing on behavioral science, decision theory, mathematics, and AI-assisted human-in-the-loop approaches to build systems, lenses, and frameworks that sharpen strategic judgment. As CEO & Co-Founder of Piar and lead workshop facilitator, he works with business leaders around the world on high-stakes decisions.

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